kal logo mobile

  • Home
  • Newsletter
  • Careers
  • Contact

Australia's Bank of Queensland rolls out KAL ATM Software for superior customer experience

Australia might be known as a land of sweeping plains, but KAL is doing a good job of traversing the desert continent, as part of one of the largest ATM expansions by an Australian bank in several years. 

KAL is being deployed on more than 400 ATMs by Australia’s largest ATM company, Customers ATM, which is operating the ATMs under a five-year managed service agreement with Bank of Queensland Limited (BOQ). 

The ATMs are being deployed in combined rediATM and BOQ branding, and will provide fee-free ATM access to more than eight million cardholders nationwide. 

KAL software was a key part of Customers ATM’s proposal to BOQ in a highly-competitive tender process. 

BOQ general manager of digital banking and distribution Craig Broomfield said BOQ was very impressed with the technological capability of the combined Customers ATM and KAL offer.

“The leading technology combined with multi-platform KAL software allows BOQ to provide what we believe will be a superior customer experience,” Mr Broomfield said. 

The installation program of the ATMs is on track, with the first installed in Western Australia in September, and the project due for completion in mid-2012. 


FaLang translation system by Faboba

Upcoming Events

CIFTEE, Beijing, Aug 23-26

KAL is exhibiting its Retail Teller Machine at the China International Exhibition on Financial Banking Technology and Equipment (CIFTEE), being...

ATMIA Asia Pacific Industry Summit, Sydney, Sept 12-13

KAL Sales Manager Geoff Adams is speaking at this upcoming event about the rapidly changing face of banking and the...

ScotSoft, Edinburgh, September 27

KAL is attending ScotSoft 2018, billed as “the premier Scottish digital technology event, bringing insight, inspiration and thought leadership”. This...

ATM & Cyber Security 2018, London, Oct 9-10

KAL will be exhibiting on booth No.7 at RBR’s world-leading conference focused on physical and logical ATM security. Our experts...

ATM & Payments Innovation Summit, Madrid, Oct 17-19

KAL is giving a presentation on the ATM and cash innovation at this ATMIA Europe event where this year’s theme...

10th International PLUS-Forum, Moscow, Nov 14-15

KAL will be presenting and exhibiting at the PLUS-Forum Cash Circulation and Self-Service Banking and Retail 2018 conference. Delegates are...

Trustech 2018, Cannes, Nov 27-29

KAL is exhibiting at this annual international conference, described as ‘the main event for trust digital technologies’. It takes place...

US Conference 2019, Orlando, Feb 19-21

KAL will be exhibiting at the 20th ATMIA US Conference, which is taking as its theme ‘ATMs & Apps: the...

News Archive