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Salary: Competitive
Location: Edinburgh, United Kingdom

Job Summary


As an Apprentice in our IT team based in our global headquarters in Edinburgh, you will report directly to Global IT Systems Manager and will receive first class training in KAL’s IT Systems Services. We hope that this will help you enhance your theoretical knowledge and achieve practical exposure to all IT-related operations.

Skills and experience required

  • Enrolment in Computer Engineering or other relevant degree
  • Flexible problem solver willing to take on any task and manage a wide range of ongoing projects assigned to you and your team
  • Strong communication skills, both written and verbal
  • Ability to work to agreed deadlines
  • Fluency in English is essential as English is our working language. Other languages are highly desirable
  • Must have the legal right to live and work in the UK

Core responsibilities after training

  • Responsible for maintaining and supporting our Global user base via a ticketing system
  • Responsible for management of our Server estate (primarily Microsoft)
  • Responsible for full lifecycle ownership of any given problem ticket/s
  • Responsible for build / break-fix of consumer devices and servers
  • Liaison with IT suppliers
  • Support and maintain Microsoft Exchange 2019, Microsoft SQL, Hardware and Software Support, CISCO, HP, Dell

About KAL


We are a fast-growing, privately held technology company, which is leading the market for bank ATM software solutions. We currently have offices in Sydney, Cincinnati, Munich, Chennai, Mumbai, Verona, Bucharest, Dublin, Istanbul and Mexico City.

To apply, please send your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

Download the job description