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Salary: Competitive
Location: Edinburgh, Glasgow or Dublin

Job summary

Based at our Edinburgh or Dublin headquarters, you will produce and maintain internal and external user documentation including user guides, installation manuals, APIs and release notes, marketing materials, website and intranet content, whilst working alongside KAL team members in our international offices.

Skills and experience required

  • Degree in a relevant discipline combined with strong writing skills
  • One year+ writing experience preferably in a development environment or graduate with evidence of writing experience e.g. thesis
  • Ability to explain complex concepts in clear and concise English
  • MS Office expertise; knowledge of SharePoint, Visio, Visual Studio, plus Adobe Illustrator, Acrobat, Premiere Elements, etc. would be an advantage.
  • Demonstrable web skills including HTML, CSS and CMS development (e.g. Joomla)
  • Familiarity with audio, image and video capture and editing especially Premiere Pro
  • Demonstrable evidence of content development for social media accounts e.g Twitter/Instagram/LinkedIn/Youtube channel
  • Excellent communication and organisational skills, with the ability to gather technical information from developers, existing documents and from using the product
  • Must currently have the legal right to work in location of role

Core responsibilities

  • Editing and proofreading user guides, training material, online content/APIs, and release notes
  • Writing new content initially under supervision for addition to the user guides etc
  • Production of marketing materials including product videos, graphic editing
  • Content development and maintenance of the company website and intranet
  • Identifying and implementing potential improvements to texts in response to feedback
  • Liaising with other technical authors to maintain house style and methodology
  • Developing support and training materials including videos

About KAL

We are a fast-growing, privately held technology company which is leading the market for bank ATM software solutions. We currently have offices in Edinburgh, Munich, Dublin, Amsterdam, Bucharest, Istanbul, Sydney, Cincinnati, Chennai, Mumbai, Verona and Mexico City, which demonstrates our exciting and truly international presence.

To apply, please send your CV, in English only, to This email address is being protected from spambots. You need JavaScript enabled to view it.

Download the job description