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#1 Industry Report – 2014 ATM Software Trends Report

The seventh edition of the ATM industry’s most influential annual report, 2014 ATM Software Trends & Analysis, has now been released.

KAL and ATMmarketplace once again gathered the views of almost 800 global ATM executives, seeking their views on the most important industry topics including

  • The drive towards multi-vendor software;
  • The need for ATMs with greater ‘self-service’ functionality;
  • Multi-channel integration in line with growing smartphone and tablet usage;
  • Smarter marketing based on customers’ needs and previous interactions.

Naturally, there was also a strong focus on migration to Windows 7 (or 8) in light of Microsoft’s decision to end support for Windows XP this year. In fact, most respondents identified this as the primary driver for changing ATM software, placing it ahead of improving customer experience.

The full guide can be downloaded by clicking here. Meanwhile, the on-demand version of our recent webinar with ATMmarketplace.com is now available, in which Steve Hensley, EVP of Global Sales for KAL, and Suzanne Cluckey, ATMmarketplace.com editor, discuss the report’s key findings in depth. Click here to watch it now.

Upcoming Events

ATMIA US Conference, Las Vegas, April 28-30

The theme for this year’s ATMIA event is NextGen ATMs ‒ A New Path to a Transformative Future. It will...

ATMIA Canada Conference, Vancouver, May 17-18

KAL is presenting and exhibiting at this biennial event which is focusing on NextGen ATMs. Other topics on the agenda...

ATMIA Europe 2021 ATM & Payments Innovation Summit, Berlin, Oct 19-20

ATMIA Europe’s flagship event is billed as “a unique experience of outlook-broadening, shared learning and networking”. Every significant German bank...

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