For the ninth year, KAL and ATM Marketplace have joined forces to produce the ATM industry’s most influential annual guide, “ATM and Self-Service Software Trends and Analysis”.
The report, which can be downloaded here, throws light on financial institutions’ attitudes towards current trends, from omnichannel banking, mobile phone integration and cardless transactions to Fintech, self-service devices and beyond. It also looks at those issues that are constants for those working in the world of finance: security, fraud and how the ATM can continue to evolve to best meet customer needs.
“ATM and Self-Service Software Trends and Analysis” was launched on August 2, in tandem with a one-hour webinar presented by Steve Hensley, who is executive vice president for sales and marketing at KAL ATM Software, and Suzanne Cluckey, editor of ATM Marketplace. In the webinar, Steve and Suzanne discuss the key issues in the new guide and their implications for the future of banking.
For those who missed it, a recording of the webinar is available to view here.