The report, which can be downloaded here, reveals:
- How bankers see the role of the branch changing over the next five years;
- What role self-service devices can play in the evolving branch environment;
- What are the bank’s biggest ‘pain points’ in managing their ATM estate; and
- Which functionalities matter most to the consumers who use ATMs.
Steve Hensley, executive vice president of sales at KAL, and Suzanne Cluckey, editor of ATM Marketplace, also held a webinar analyzing the findings of the 2017 edition of the ATM and Self-service Software Trends report.
You can watch the webinar here.