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KAL's Steve Hensley speaks at Branch Transformation event

KAL’s executive vice-president for global sales, Steve Hensley, gave a presentation at the 2016 RBR Branch Transformation event, in London on December 6 and 7.

Steve joined forces with Mücahit Gündebahar, the CIO of Kuveyt Turk Participation Bank, for their presentation, entitled: ‘Does your ATM strategy support your bank’s business strategy?’ They discussed the emergence of ATM software as a key component in banks’ efforts to cut costs, boost service and improve the customer's banking experience, and the growing trend for advanced ATM transactions that are assisted by remote tellers.

Branch Transformation 2016, which was held at the Park Plaza Riverbank Hotel, targeted bank executives involved in defining the way their branch networks will evolve in the years ahead. More than 500 senior executives from across the globe were expected to attend the event, which KAL was sponsoring.

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