kal logo mobile

  • Home
  • Newsletter
  • Careers
  • Contact

China Construction Bank opens country's first unmanned branch

China Construction Bank has opened China’s very first completely unmanned branch in the city of Shanghai.

At the ground-breaking branch, which opened its doors on April 9, customers entering the building are identified by face recognition gates and security cameras. Once inside, they are approached by a bank lobby robot that finds out what service they require and points them in the direction of the appropriate smart teller machine. These machines can handle 90% of cash and non-cash transactions, but if a customer has a more complex transaction to complete, they can use remote assisted service to access one-to-one help.

And China’s first unattended branch is more than just a bank: it also acts as a library with 50,000 books that customers can scan onto their phone, a games hall with virtual reality headsets and includes a smart vending machine that provides customers with free drinks.

FaLang translation system by Faboba

Upcoming Events

ATM & Cyber Security 2019, London, October 8-9

KAL is exhibiting at this RBR event which is described as the world’s leading conference focused on physical and logical...

Europe ATM & Payments Innovation Summit, Rome, October 15-17

KAL will be showcasing its expertise at this conference which is billed as a forum on education, shared learning and...

Asia ATM Innovation & Security Congress, Kuala Lumpur, November 19-21

KAL is exhibiting at this ATMIA-sponsored event, being held at the Shangri-La Hotel in Malaysia’s capital. Regional and global experts...

Trustech 2019, Cannes, November 26-28

KAL will be attending “the leading event for digital trust technologies” which attracts participants from all over the world. Topics...

News Archive