OUR TEAM BEHIND YOUR ATM NETWORK
Leverage A to Z services from KAL
We can optimize your ATM network management and productivity behind the scenes – whether you want to enhance ATM operations one service at a time or allocate all key ATM responsibilities to KAL.
Software-as-a-Service
KAL SaaS
Our specialists can host Kalignite software on behalf of your organization through KAL SaaS – installing it in a secure, cloud environment (Azure or AWS, or even both) and maintaining it along with associated Microsoft Servers and databases.
Make KAL your 24/7 ATM problem-solving partner
KAL operational ATM monitoring
Organizations using our KTC ATM monitoring and management solution can leverage behind-the-scenes support from KAL. Through a dedicated B2B helpdesk, our team can identify ATM problems, perform real-time analysis, deliver insights, and facilitate resolutions.
Specialist enhanced support from KAL
KAL second line (L2) ATM software support
Leverage KAL experts on KAL tools to optimize your ATM performance. The team responsible for our KTC monitoring and management system can bring vast knowledge and hands-on experience to your ATM network – analyzing issues in real-time and allocating responsibilities.
ENHANCE YOUR ATM SOFTWARE AGILITY
KAL software development services
Optimize efficiency, performance and change management within your ATM network with help from our experts. Our team can provide KAL software professional services - including project management, DevOps, software customization and more.
KAL application migration services
KAL provides application migration services for converting ATMs to KAL software, moving to the cloud, and upgrading to the latest versions of K3A or Kalignite NDC. With our remote-reimage technology, we can rapidly roll out software to ATMs in the field without requiring technician visits.
KAL training services
Equip your team to use KAL software with maximum success. Our product experts can demonstrate and explain the capabilities of our software. You can also access hundreds of self-directed learning videos and interactive coaching opportunities via our online training portal, the KAL Academy.
KAL ATM testing services (on-site)
Accelerate your production timelines with support from the KAL engineering team. Working on-site, we can perform diverse testing activities covering software development, Systems Integration Testing (SIT), User Acceptance Testing (UAT) support, and more.
KAL DevOps
In collaboration with your team, we can drive optimal ATM software changes, enhancements and operations in quick DevOps cycles. This approach involves dedicated teams from KAL for software development, integration, testing, deployment, and monitoring.
35+ YEARS OF ATM SOFTWARE SUCCESS
KAL is a safe pair of hands for your ATM network
As an ATM industry leader, KAL has world #1 software rankings and extensive success across diverse ATM projects. We can work with you (or on your behalf) to support your business goals and maximize the benefits of KAL software for your organization.
KAL and Brink’s: Transforming the Global ATM landscape
Strategic third-party outsourcing is shaping the future of the ATM industry, and KAL and Brink’s are leading the charge.
In addition to being a trusted partner for successful joint projects in Asia, the Middle East, and other locations, Brink’s has now invested in KAL. Together, we have joined forces to deliver ATM Managed Services (also known as ATM-as-a-Service or ATMaaS), leveraging KAL’s innovative software and Brink’s operational excellence.
Our shared ecosystem is set to empower the next generation of ATM partnerships for diverse organizations seeking new opportunities.
Frequently asked questions
Does KAL deliver ATM services remotely or on-premises?
The way we deliver ATM services varies from case to case and is partly determined by the service type. For example, SaaS is delivered remotely, while DevOps is on-premises.
Do you support clients located outside official KAL office locations?
If you require ATM services in a country where we do not yet have an office presence, we can still help. We would need to discuss your specific requirements to determine the best way forward.
Does KAL provide first, second, and third-line support (L1, 2, and 3)?
Yes – the extent to which we provide these levels of support directly or through partners varies from case to case.
Contact us
KAL Services are modular and highly flexible - enabling us to deliver support tailored to your evolving needs. Please contact us to learn more about leveraging KAL ATM software services.
