We are delighted to confirm that KAL will join fellow technology innovators at the 2023 Retail Bank Transformation USA conference (27 – 29 June).
What is Retail Bank Transformation (RBT)?
Showcasing in the USA and Europe, Retail Bank Transformation (RBT) is an industry event catering to retail banking and payments leaders. Co-hosted by Aite-Novarica and RBR, this year’s USA conference will take place in one of the largest financial industry cities in the country: Charlotte, North Carolina. Senior-level professionals with a focus on customer experience and deliverables will gather at the Westin Charlotte Hotel for two days of networking, case studies and solutions-oriented discussions.
This year, it’s all about one theme: Engaging Customers Amid Disruption
Today, banking customers have access to a wider range of services and technologies than ever before. The huge demand for innovation and omnichannel strategies continues to grow – presenting both obstacles and opportunities for financial institutions. RBT USA 2023 will explore the many ways that banks can adapt to enhance customer experiences and profitability in unprecedented times. Presentation themes will range from physical bank security to serving customers in the digital age.
Here are just a few of the discussion points on the agenda:
- Artificial intelligence
- Omnichannel integration
- Self-service channel optimization
- Branch and self-service strategies
- Outsourcing and managed services
Connect with KAL’s senior team at RBT USA
Alongside serving as a gold-sponsor for Retail Bank Transformation USA, KAL is exhibiting at booth 11. If you are attending, our senior-level team would love to connect and answer any of your questions. We are particularly looking forward to discussing key agenda topics from an ATM software perspective.
To learn more or book a meeting, please contact our Events Co-ordinator Megan Beattie: