Achieve greater visibility, knowledge and control of your ATMs
KAL’s KTC is a complete and fully integrated ATM management system that gives banks a single, consolidated view of their ATM network, regardless of the number of different types of hardware running on it.
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Key benefits
KTC provides a complete view of the operational status of every device and component on the network – resetting, restoring, managing and updating them when needed.
KTC offers banks the following benefits:
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Maximum availability
Remotely monitors and controls self-service systems so that they are always up to date and available. Information is gathered in real time for a complete and accurate view.
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Reduced costs
Eliminates unnecessary site visits by maintenance staff. Remote diagnostics identify problems quickly and cost efficiently and remote actions allow fixes to be done without an engineer present.
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Remote software management
Increases banks’ competitive advantage with the ability to remotely and immediately refresh their entire network with new software
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Stronger security
Maintains the security and integrity of the network by automatically distributing and installing security patches. Manages the Kalignite Security Lockdown.
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Better customer experience
Improves the customer’s ATM experience with support for customer preferences
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Operational improvements
Delivers operational improvements as well as automated retrieval and management of Electronic Journal files
Key features
KTC provides banks with the following key features:
- Hardware and software monitoring
- Distribution of all software including the load image plus all subsequent updates (patches, updates, hot fixes, etc.)
- Remote diagnostics and remote control, including reset and reboot
- Security management including all passwords
- Marketing campaign management
- ATM configuration management
- Scheduling of all KTC activities
- Management information reporting
- Asset management
- Ticket management, including creation, escalation and notification