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We’re inviting ATM professionals globally to share insights for the 2024/5 edition of our top-rated ATM & Self-Service Software Trends Report.

2024 ATM Software Trends Survey

This year’s survey topics range from ATM user experiences to AI

Creating the questions for our annual survey is always a challenging task – particularly as the responses we receive are so instrumental to our final report. This year’s survey incorporates a wider and more forward-looking variety of topics than ever, including: 

  • ATM user experiences
  • UI enhancements
  • Cash management strategies
  • ATM fraud
  • Artificial intelligence (AI)
  • Managed services

By taking just a few minutes to complete our survey, you can make a big difference to the ATM industry’s leading annual report. We will also enter you into a prize draw for the chance to win a ticket to the 2024 Bank Customer Experience (BCX) Summit.

Please note that our survey will close on May 31 and winners will be notified shortly thereafter.

Celebrating 17 years of world-class research

Empowering banks, IADs and all other ATM industry stakeholders is something we consistently enjoy – even as this research project approaches its 17th year. Drawing key observations from our survey results and broader sources, we will publish the 2024/5 edition of our ATM & Self-Service Software Trends Report in November 2024.

As always, our report will be free to download, with compliments from KAL and ATM Marketplace. In a way, it’s your report.

Take the survey >>