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It’s time to have your say in our number one annual resource - the ATM & Self-Service Software Trends report! KAL and co-producer ATM Marketplace invite industry colleagues to share key market insights in a survey that will now remain live until June 15.

KAL invites global colleagues to join 2023 ATM software trends survey

Let’s make the 16th edition of our top-rated annual report the best one yet

A lot has changed since we produced our first report back in 2008. Contactless payments, smartphones, touchscreens, digitization and the cloud have now reached mainstream popularity in the banking world. Technologies are advancing rapidly and the ‘job description’ of the ATM continues to expand to meet the evolving needs of modern customers.

The ATM & Self-Service Software Trends report relies heavily on input from survey respondents like you. We can’t wait to explore this year’s insights and hope to hear your views.

What to expect from the survey and prize draw

Our survey takes approximately ten minutes to complete. The questions consider the ATM networks of today and tomorrow with a focus on technological developments, business priorities and broader industry shifts. After the survey closes, we will compile the data for our upcoming ATM & Self-Service Software Trends report, which will be released in Q3 of 2023.

The rewards for respondents include:

  • A free pass to the Bank Customer Experience Summit (for five financial institutions)

  • A $50 Amazon gift card (for one financial institution and one non-bank respondent)

  • Priority access to the 2023 ATM & Self-Service Software Trends report (for everyone)

Take the survey now >>