2020 marks the 13th edition of the ATM and Self-Service Software Trends report. And for the self-service banking segment, what a year it's been already.
The second decade of the 21st century got off to a blazing start with the end of support for Microsoft Windows 7, the operating software that supports virtually every bank-owned ATM in the world, as well as a sizeable number of non-bank-owned ATMs.